One Touch Switching

Get Ready for One Touch Switching

Available on the ICUK Reseller Platform

One Touch Switching is poised to revolutionise the UK broadband and telecoms sector, launching 12th September 2024. As an ICUK Reseller Partner, you can seamlessly integrate into the One Touch Switching process, eliminating the necessity of engaging a third-party provider.

At the heart of this innovation lies the principle of empowering the gaining provider, the end user's new service provider, to oversee the entire switching procedure in collaboration with the losing provider, the customer's current service provider.

ICUK is the FIRST wholesale platform to be registered as a TOTSCO Fully Managed Access Provider. We handle all the onboarding for you, or you can seamlessly transfer from your existing MAP or direct integration to us.

Integrated fully within our Control Panel, we can handle inventories, contract obligation, message responses including for third party providers, so you don't even have to move everything to us.

One Touch Switching not only simplifies the customer experience but also enhances operational efficiency for Reseller Partners. With ICUK's full integration into the OTS framework, compliance with the latest Ofcom regulations is automatically managed, ensuring that every switch is completed swiftly and securely. This means reduced administrative burden and a lower risk of errors or delays. Additionally, our platform provides real-time updates throughout the switching process, allowing you to monitor and manage each transaction with ease and confidence.

We operate on a fair pricing model. We simply pass on TOTSCO's One Touch Switching wholesale fees, with no extra charge if the customer has all their services with us. For customers with services held with a third party provider, we operate on a tiered model based on the number of customers you have.