One Touch Switching

One Touch Switching Live!

Available on the ICUK Reseller Platform

One Touch Switching is transforming the UK broadband and telecoms sector. As an ICUK Reseller Partner, you can seamlessly integrate into the One Touch Switching process, eliminating the necessity of engaging a third-party provider.

At the heart of this innovation lies the principle of empowering the gaining provider, the end user's new service provider, to oversee the entire switching procedure in collaboration with the losing provider, the customer's current service provider.

ICUK was the FIRST wholesale platform to be registered as a TOTSCO Fully Managed Access Provider. We handle all the onboarding for you, or you can seamlessly transfer from your existing MAP or direct integration to us.

Integrated fully within our Control Panel, we handle inventories, contract obligations, and message responses, including those for third-party providers, so you don't even need to move everything to us.

One Touch Switching simplifies the customer experience while enhancing operational efficiency for Reseller Partners. With ICUK's full integration into the OTS framework, compliance with the latest Ofcom regulations is automatically managed, ensuring every switch is completed swiftly and securely. This reduces administrative burden and minimises the risk of errors or delays. Additionally, our platform provides real-time updates throughout the switching process, allowing you to monitor and manage each transaction with ease and confidence.

We operate on a fair pricing model, passing on TOTSCO's One Touch Switching wholesale fees with no extra charges if the customer has all their services with us. For customers with services held with a third-party provider, we offer a tiered model based on the number of customers you have.